SoundExtreme

It depends on where you are. Orders received by 12pm PST will ship the same day. All orders ship via UPS ground. Depending on your location, delivery could take 2 to 7 business days to arrive. Tracking information and Delivery details will be provided in your confirmation email.

All new items are shipped with a "NO QUESTIONS ASKED" 30-Day Money Back Guarantee on items ordered from our store. If you are dissatisfied for any reason just contact customer service and click on Credit Request. Return shipping costs are the customer’s responsibility.

If your items arrived damaged, please reach out to us directly with images and videos within 24 hours of delivery.

No. Unfortunately, we only ship to the domestic US states. If you are located in another country or located in parts of the US that require special handling air freight such as Alaska, Hawaii, Puerto Rico or Guam shipping costs will apply, and will be added at checkout.

Here at Sound Extreme, we are committed to providing you the highest quality of service. We offer a 2 year warranty on all new products. Simply contact our support team for help in getting replacement parts or exchanges.

You can track your order using our Order tracking tool.

You can find your Order ID in the order confirmation email.

You can make changes to your order within the first 12 hours if the order has not been sent out yet. Keep in mind, most orders during business hours get picked and packed within 2 hours.

Please email or use our contact page to get in touch.